All orders are processed within 1–2 business days of payment confirmation. Orders placed on weekends or South African public holidays will be processed on the next business day. You will receive an email confirmation once your order has been dispatched.
Ever Still delivers to all areas within South Africa. Delivery is handled via reputable courier partners and typically takes 3–5 business days from the date of dispatch, depending on your location.
Shipping costs are calculated at checkout based on your delivery address. Remote or outlying areas may attract additional courier surcharges.
Orders with a subtotal of R800 or more qualify for free standard delivery anywhere in South Africa.
Customers in the following postal code areas qualify for free delivery regardless of order value:
If your postal code falls within one of these areas, free delivery will be applied automatically at checkout. If you believe your area qualifies and free delivery is not applied, please contact us at info@everstill.co.za before completing your order.
Ever Still offers premium gifting options for personal, corporate and bulk orders. Gift orders can be arranged with handwritten message cards and bespoke packaging. For corporate orders or large-volume enquiries, please reach out directly at info@everstill.co.za or via WhatsApp on 072 397 1047 to discuss pricing, delivery and customisation.
Timeframes are estimates and not guaranteed. Ever Still is not liable for delays caused by courier services, adverse weather, or circumstances beyond our control.
All orders are carefully packed to minimise the risk of damage in transit. Please inspect your order upon delivery. If your parcel arrives damaged, please photograph the packaging and contents and contact us within 48 hours of receipt at info@everstill.co.za. We will arrange a replacement or refund where applicable.
If your parcel has not arrived within the estimated timeframe, please contact us and we will liaise with the courier on your behalf.
For any shipping-related queries, contact us at info@everstill.co.za or WhatsApp 072 397 1047.